Real Time Monitoring

Job Category: Contact Center
Job Type: Full Time
Job Location: Jogja

Job Descriptions

  • Ensure that all contact center operational running well
  • Monitor agents’ productivity
  • Recap agents’ performance data

Requirements

  • Min. D3 in all majors
  • Min. 3 years experiences in Contact Center field
  • Good communication and interpersonal skills
  • Have a good leadership skill
  • Good analytical skills
  • Advanced skill in MS. Office
  • Willing to do shift working
  • Domicilied in Jogja will be prioritized

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