Resvara carries the philosophy of the word ‘Svara’ which means ‘sound’ in Sanskrit and ‘Reswara’ which means ‘excellent’ in Javanese. We believe that the voice of the customer is at the core of service, so Resvara is here as an excellent outsourcing partner and is ready to serve each of your customers.
Resvara is a professional Customer Experience provider for businesses located in Jakarta, Semarang, and Yogyakarta. Established in 2017, we focus on B2G (business to government), B2B (business to business) and B2C (business to customer) customer service, telemarketing, telesales and mystery shopping activities through various media such as telephone, live chat, email, WhatsApp for Business, SMS, social media and face-to-face interaction.
Not only has experienced and skilled professionals in their respective fields, Resvara also provides all the latest facilities and infrastructure that support all of our services and performances.
At Resvara, we will serve you as a partner, because according to our mission, your success is our success. Therefore, you can simply focus on the core areas of your business. Then, let us build professional relationships with your customers and make them satisfied and loyal to your business.
Clients & Achievements
Since 2017, we have collaborated with several ministries, state-owned enterprises, and private companies with various types of core businesses. We always act professionally by maintaining company values and providing the best service according to our customer needs.
Our entire service team has received training programs using the Life Orientation (LIFO)® Method. This certification training is an integrated training program for customer service, telemarketing, telesales or mystery shopping agents that emphasizes the role of communication strategy in improving sales and service performance.